The impact of taxpayer awareness, tax sanctions and the level of education on taxpayer compliance
Keywords:
Taxpayer compliance, Taxpayer awareness, Tax sanctions, Education level, Tax policyAbstract
Purpose - The study exmaines the effect of taxpayer awareness, tax sanctions, and education level on taxpayer compliance.
Design/methodology/approach - The study uses a quantitative approach, utilizing survey data obtained from individual taxpayers registered at a tax office. Tests of reliability and validity are carried out to confirm the soundness of the measurement tools.
Findings – The study identifies taxpayer awareness and tax sanctions as significant determinants of taxpayer compliance but education level as an insignificant factor. High informality is maintained by a general fear of being caught, rather than by formal education levels which controlled the approach of the informal worker.
Originality/value – This research adds to the existing literature by offering empirical evidence around factors influencing taxpayer compliance, especially in the development of tax policies where awareness campaigns and enforcement mechanisms are prioritized. These insights will allow tax authorities to design even more effective strategies aimed at inducing the tax compliance rate.
Research Implications – This study provides implications for tax administrations as it emphasizes the importance of conducting strong awareness programs along with consistent enforcement of sanctions to better ensure taxpayer compliance.
Downloads
References
Ajzen, Icek. 2020. “The Theory of Planned Behavior: Frequently Asked Questions.” Human Behavior and Emerging Technologies 2(4):314–24. doi: https://doi.org/10.1002/hbe2.195. DOI: https://doi.org/10.1002/hbe2.195
Akhtar, Shumi, Farida Akhtar, Kose John, and Su-Wen Wong. 2019. “Multinationals’ Tax Evasion: A Financial and Governance Perspective.” Journal of Corporate Finance 57:35–62. doi: https://doi.org/10.1016/j.jcorpfin.2017.11.009. DOI: https://doi.org/10.1016/j.jcorpfin.2017.11.009
Besley, Timothy, Anders Jensen, and Torsten Persson. 2023. “Norms, Enforcement, and Tax Evasion.” The Review of Economics and Statistics 105(4):998–1007. doi: 10.1162/rest_a_01123. DOI: https://doi.org/10.1162/rest_a_01123
Bobek, Donna, Amy Hageman, and Cass Hausserman. 2024. “Are Fairness Perceptions Related to Moral Licensing Behavior? Evidence From Tax Compliance.” Journal of Business Ethics. doi: 10.1007/s10551-024-05784-y. DOI: https://doi.org/10.2139/ssrn.4839171
Enachescu, Janina, Jerome Olsen, Christoph Kogler, Marcel Zeelenberg, Seger M. Breugelmans, and Erich Kirchler. 2019. “The Role of Emotions in Tax Compliance Behavior: A Mixed-Methods Approach.” Journal of Economic Psychology 74:102194. doi: https://doi.org/10.1016/j.joep.2019.102194. DOI: https://doi.org/10.1016/j.joep.2019.102194
Farooq, Omar, and Angie Abdel Zaher. 2020. “Ownership Structure and Tax Avoidance: Evidence from Indian SMEs.” Review of Pacific Basin Financial Markets and Policies 23(02):2050012. doi: 10.1142/S0219091520500125. DOI: https://doi.org/10.1142/S0219091520500125
Fu, Jingyan, and Yanyun Geng. 2019. “Public Participation, Regulatory Compliance and Green Development in China Based on Provincial Panel Data.” Journal of Cleaner Production 230:1344–53. doi: https://doi.org/10.1016/j.jclepro.2019.05.093. DOI: https://doi.org/10.1016/j.jclepro.2019.05.093
Gangl, Katharina, Wilco W. van Dijk, Eric van Dijk, and Eva Hofmann. 2020. “Building versus Maintaining a Perceived Confidence-Based Tax Climate: Experimental Evidence.” Journal of Economic Psychology 81:102310. doi: https://doi.org/10.1016/j.joep.2020.102310. DOI: https://doi.org/10.1016/j.joep.2020.102310
Gangl, Katharina, and Benno Torgler. 2020. “How to Achieve Tax Compliance by the Wealthy: A Review of the Literature and Agenda for Policy.” Social Issues and Policy Review 14(1):108–51. doi: https://doi.org/10.1111/sipr.12065. DOI: https://doi.org/10.1111/sipr.12065
Inasius, Fany. 2019. “Factors Influencing SME Tax Compliance: Evidence from Indonesia.” International Journal of Public Administration 42(5):367–79. doi: 10.1080/01900692.2018.1464578. DOI: https://doi.org/10.1080/01900692.2018.1464578
Johan, Irni, Karen Rowlingson, and Lindsey Appleyard. 2021. “The Effect of Personal Finance Education on The Financial Knowledge, Attitudes and Behaviour of University Students in Indonesia.” Journal of Family and Economic Issues 42(2):351–67. doi: 10.1007/s10834-020-09721-9. DOI: https://doi.org/10.1007/s10834-020-09721-9
Karlsson, I. C. M., D. Mukhtar-Landgren, G. Smith, T. Koglin, A. Kronsell, E. Lund, S. Sarasini, and J. Sochor. 2020. “Development and Implementation of Mobility-as-a-Service – A Qualitative Study of Barriers and Enabling Factors.” Transportation Research Part A: Policy and Practice 131:283–95. doi: https://doi.org/10.1016/j.tra.2019.09.028. DOI: https://doi.org/10.1016/j.tra.2019.09.028
Kovermann, Jost, and Patrick Velte. 2019. “The Impact of Corporate Governance on Corporate Tax Avoidance—A Literature Review.” Journal of International Accounting, Auditing and Taxation 36:100270. doi: https://doi.org/10.1016/j.intaccaudtax.2019.100270. DOI: https://doi.org/10.1016/j.intaccaudtax.2019.100270
Kwok, Betty Yuk Sim, and Rita Wing Yue Yip. 2018. “Is Tax Education Good or Evil for Boosting Tax Compliance? Evidence from Hong Kong.” Asian Economic Journal 32(4):359–86. doi: https://doi.org/10.1111/asej.12163. DOI: https://doi.org/10.1111/asej.12163
Lederman, Leandra. 2019. “The Fraud Triangle and Tax Evasion.” Proceedings. Annual Conference on Taxation and Minutes of the Annual Meeting of the National Tax Association 112:1–54. DOI: https://doi.org/10.2139/ssrn.3339558
Lois, Petros, George Drogalas, Alkiviadis Karagiorgos, and Aikaterini Chlorou. 2019. “Tax Compliance during Fiscal Depression Periods: The Case of Greece.” EuroMed Journal of Business 14(3):274–91. doi: 10.1108/EMJB-02-2019-0028. DOI: https://doi.org/10.1108/EMJB-02-2019-0028
Mascagni, Giulia. 2018. “FROM THE LAB TO THE FIELD: A REVIEW OF TAX EXPERIMENTS.” Journal of Economic Surveys 32(2):273–301. doi: https://doi.org/10.1111/joes.12201. DOI: https://doi.org/10.1111/joes.12201
Mascagni, Giulia, Andualem T. Mengistu, and Firew B. Woldeyes. 2021. “Can ICTs Increase Tax Compliance? Evidence on Taxpayer Responses to Technological Innovation in Ethiopia.” Journal of Economic Behavior & Organization 189:172–93. doi: https://doi.org/10.1016/j.jebo.2021.06.007. DOI: https://doi.org/10.1016/j.jebo.2021.06.007
Musimenta, Doreen. 2020. “Knowledge Requirements, Tax Complexity, Compliance Costs and Tax Compliance in Uganda” edited by C. G. Ntim. Cogent Business & Management 7(1):1812220. doi: 10.1080/23311975.2020.1812220. DOI: https://doi.org/10.1080/23311975.2020.1812220
Night, Sadress, and Juma Bananuka. 2020. “The Mediating Role of Adoption of an Electronic Tax System in the Relationship between Attitude towards Electronic Tax System and Tax Compliance.” Journal of Economics, Finance and Administrative Science 25(49):73–88. doi: 10.1108/JEFAS-07-2018-0066. DOI: https://doi.org/10.1108/JEFAS-07-2018-0066
Rocker, Dixie. 2021. “Deterrence Research.” Pp. 589–95 in The Encyclopedia of Research Methods in Criminology and Criminal Justice. DOI: https://doi.org/10.1002/9781119111931.ch116
Schultz, Theodore W. 1961. “Investment in Human Capital.” The American Economic Review 51(1):1–17.
Downloads
Published
Issue
Section
License
Copyright (c) 2024 Rediva Cinta Lidya, Amalia Berliana Putri, Amri Amrulloh (Author)

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
Jurnal Inovasi Pajak Indonesia (JIPI) © 2024 by Inovasi Analisis Data is licensed under CC BY-SA 4.0






