Artificial Intelligence in Economic Business: A Systematic Review and Future Research Agenda
Keywords:
Artificial intelligence, Economic business, Bibliometric analysis, Content analysis, Research agendaAbstract
Purpose - This study systematically reviews the development, intellectual structure, theoretical foundations, and future research directions of artificial intelligence (AI) in economic business research.
Design/methodology/approach - The study employs a hybrid systematic literature review design that combines bibliometric and content analyses. Bibliometric analysis was conducted on 1,970 articles indexed in the Web of Science Core Collection from 1990 to June 2024. In-depth content analysis was then performed on 110 empirical articles published in Q1/Q2 journals. The analysis covers AI application categories, research topics, guiding theories, methodologies, and research contexts.
Findings - The findings identify four dominant AI application domains: market prediction and risk management, marketing and customer analytics, process automation and supply chain optimization, and strategic decision-making and HR analytics. The literature is highly concentrated in data-rich sectors such as banking, fintech, e-commerce, and retail. Most studies emphasize system design, algorithmic performance, and predictive accuracy, while theory-driven, longitudinal, governance-oriented, and context-sensitive research remains limited. Only a minority of empirical studies explicitly applies established theories, indicating a need for stronger integration between computational performance and business, organizational, and socio-technical mechanisms.
Originality/value - This study contributes by integrating large-scale bibliometric mapping with manual content analysis to provide a comprehensive synthesis of AI-economic business research. It proposes a future research agenda focused on generative AI, explainable AI, human-AI collaboration, theory-driven inquiry, and long-term societal impacts.
Downloads
References
Ajzen, I. (1991). The Theory of Planned Behavior. Organizational Behavior and Human Decision Processes.
Akerlof, G. A. (1970). The market for “lemons”: Quality uncertainty and the market mechanism. In Quarterly Journal of Economics (Vol. 84, Number 3). https://doi.org/10.2307/1879431
Argyris, Ch., & Schön, D. A. (1997). Organizational Learning: A Theory of Action Perspective. Reis, (77/78), 345–348. https://doi.org/10.2307/40183951
Aria, M., & Cuccurullo, C. (2017). bibliometrix: An R-tool for comprehensive science mapping analysis. Journal of Informetrics, 11(4). https://doi.org/10.1016/j.joi.2017.08.007
Barney, J. (1991). Firm Resources and Sustained Competitive Advantage. Journal of Management, 17(1). https://doi.org/10.1177/014920639101700108
Becker, G. S. (1964). Human Capital: A Theoretical and Empirical Analysis with Special Reference to Education, First Edition Volume. Bulletin of the Japan Institute of Metals, 3(5).
Blondel, V. D., Guillaume, J. L., Lambiotte, R., & Lefebvre, E. (2008). Fast unfolding of communities in large networks. Journal of Statistical Mechanics: Theory and Experiment, 2008(10). https://doi.org/10.1088/1742-5468/2008/10/P10008
Blondel, V., Guillaume, J. L., & Lambiotte, R. (2024). Fast unfolding of communities in large networks: 15 years later. In Journal of Statistical Mechanics: Theory and Experiment (Vol. 2024, Number 10). https://doi.org/10.1088/1742-5468/ad6139
Borges, A. F. S., Laurindo, F. J. B., Spínola, M. M., Gonçalves, R. F., & Mattos, C. A. (2021). The strategic use of artificial intelligence in the digital era: Systematic literature review and future research directions. In International Journal of Information Management (Vol. 57). https://doi.org/10.1016/j.ijinfomgt.2020.102225
Chui, M., Roberts, R., Yee, L., Hazan, E., Singla, A., Smaje, K., Sukharevsky, A., & Zemmel, R. (2023). The economic potential of generative AI: The next productivity frontier. In McKinsey & Company.
Cohen, J. (1960). A Coefficient of Agreement for Nominal Scales. Educational and Psychological Measurement, 20(1). https://doi.org/10.1177/001316446002000104
Cohen, W. M., & Levinthal, D. A. (1990). Absorptive Capacity: A New Perspective on Learning and Innovation. Administrative Science Quarterly, 35(1). https://doi.org/10.2307/2393553
Cubric, M., & Li, F. (2024). Bridging the ‘Concept–Product’ gap in new product development: Emerging insights from the application of artificial intelligence in FinTech SMEs. Technovation, 134. https://doi.org/10.1016/j.technovation.2024.103017
Davenport, T., Guha, A., Grewal, D., & Bressgott, T. (2020). How artificial intelligence will change the future of marketing. Journal of the Academy of Marketing Science, 48(1). https://doi.org/10.1007/s11747-019-00696-0
Davis, F. D. (1989). Perceived usefulness, perceived ease of use, and user acceptance of information technology. MIS Quarterly: Management Information Systems, 13(3). https://doi.org/10.2307/249008
DeLone, W. H., & McLean, E. R. (2003). The DeLone and McLean model of information systems success: A ten-year update. Journal of Management Information Systems, 19(4). https://doi.org/10.1080/07421222.2003.11045748
Dietvorst, B. J., Simmons, J. P., & Massey, C. (2015). Algorithm aversion: People erroneously avoid algorithms after seeing them err. Journal of Experimental Psychology: General, 144(1). https://doi.org/10.1037/xge0000033
DiMaggio, P. J., & Powell, W. W. (1983). The Iron Cage Revisited: Institutional Isomorphism and Collective Rationality in Organizational Fields. American Sociological Review, 48(2), 147–160. https://doi.org/10.2307/2095101
Engelbart, D. C. (2023). AUGMENTING HUMAN INTELLECT: A Conceptual Framework. In Augmented Education in the Global Age: Artificial Intelligence and the Future of Learning and Work. https://doi.org/10.4324/9781003230762-3
Fama, E. F. (1970). Efficient Capital Markets: A Review of Theory and Empirical Work. The Journal of Finance, 25(2). https://doi.org/10.2307/2325486
Floridi, L., Cowls, J., Beltrametti, M., Chatila, R., Chazerand, P., Dignum, V., Luetge, C., Madelin, R., Pagallo, U., Rossi, F., Schafer, B., Valcke, P., & Vayena, E. (2018). AI4People—An Ethical Framework for a Good AI Society: Opportunities, Risks, Principles, and Recommendations. Minds and Machines, 28(4). https://doi.org/10.1007/s11023-018-9482-5
Freeman, R. E. (1984). Strategic Management: A Stakeholder Approach. Pitman: London. In Business Ethics Quarterly (Vol. 4, Number 4).
Goodhue, D. L., & Thompson, R. L. (1995). Task-technology fit and individual performance. MIS Quarterly: Management Information Systems, 19(2). https://doi.org/10.2307/249689
Hanandeh, A., Qudah, M. A. Al, Mansour, A., Al-Qudah, S., Abualfalayeh, G., Kilani, Q., & Khasawneh, M. A. S. (2024). The achievement of digital leadership sustainability and business performance through the implementation of business intelligence, artificial intelligence, and quality learning in private universities in Jordan. Uncertain Supply Chain Management, 12(4). https://doi.org/10.5267/j.uscm.2024.5.012
Helfat, C. E. (2011). Dynamic Capabilities and Strategic Management: Organizing for Innovation and Growth. By David J. Teece. R&D Management, 41(2). https://doi.org/10.1111/j.1467-9310.2011.00638.x
Jensen, M. C., Meckling, W. H., & Jensen, M. C., & Meckling, W. H. (1976). Theory of the Firm : Managerial Behavior, Agency Costs and Ownership Structure Theory of the Firm : Managerial Behavior, Agency Costs and Ownership Structure. Journal of Financial Economics, 3(4), 305–360.
Kahneman, D., & Tversky, A. (2019). Prospect theory: An analysis of decision under risk. In Choices, Values, and Frames. https://doi.org/10.1017/CBO9780511803475.003
Kang, J., Jiang, N., Shataer, M., & Tuersong, T. (2025). Corrigendum: Research progress of breast cancer surgery during 2010–2024: a bibliometric analysis (Frontiers in Oncology, (2024), 14, (1508568), 10.3389/fonc.2024.1508568). In Frontiers in Oncology (Vol. 15). https://doi.org/10.3389/fonc.2025.1550434
Kraus, S., Schiavone, F., Pluzhnikova, A., & Invernizzi, A. C. (2021). Digital transformation in healthcare: Analyzing the current state-of-research. Journal of Business Research, 123. https://doi.org/10.1016/j.jbusres.2020.10.030
Krippendorff, K. (2022). Content Analysis: An Introduction to Its Methodology. In Content Analysis: An Introduction to Its Methodology. https://doi.org/10.4135/9781071878781
Landis, J. R., & Koch, G. G. (1977). The Measurement of Observer Agreement for Categorical Data. Biometrics, 33(1). https://doi.org/10.2307/2529310
Lin, C. Y., & Lobo Marques, J. A. (2024). Stock market prediction using artificial intelligence: A systematic review of systematic reviews. In Social Sciences and Humanities Open (Vol. 9). https://doi.org/10.1016/j.ssaho.2024.100864
Mariani, M. M., Perez-Vega, R., & Wirtz, J. (2022). AI in marketing, consumer research and psychology: A systematic literature review and research agenda. In Psychology and Marketing (Vol. 39, Number 4). https://doi.org/10.1002/mar.21619
Mayer, R. C., Davis, J. H., & Schoorman, F. D. (1995). An Integrative Model Of Organizational Trust. Academy of Management Review, 20(3). https://doi.org/10.5465/amr.1995.9508080335
Mckinnon, Alan. C. (2015). Environmental sustainability: a new priority for logistics managers. In Green Logistics: Improving the Environmental Sustainability of Logistics.
Modgil, S., Singh, R. K., & Hannibal, C. (2022). Artificial intelligence for supply chain resilience: learning from Covid-19. International Journal of Logistics Management, 33(4). https://doi.org/10.1108/IJLM-02-2021-0094
Neuendorf, K. A. (2025). The Content Analysis Guidebook. In The Content Analysis Guidebook. https://doi.org/10.4135/9781071873045
Noy, S., & Zhang, W. (2023). Experimental evidence on the productivity effects of generative artificial intelligence. Science, 381(6654). https://doi.org/10.1126/science.adh2586
O’Brien, D. P., & Williamson, O. E. (1976). Markets and Hierarchies: Analysis and Antitrust Implications. The Economic Journal, 86(343). https://doi.org/10.2307/2230812
Ouchi, W., & Williamson, O. E. (1977). Markets and Hierarchies: Analysis and Antitrust Implications. Administrative Science Quarterly, 22(3). https://doi.org/10.2307/2392191
Page, M. J., McKenzie, J. E., Bossuyt, P. M., Boutron, I., Hoffmann, T. C., Mulrow, C. D., Shamseer, L., Tetzlaff, J. M., Akl, E. A., Brennan, S. E., Chou, R., Glanville, J., Grimshaw, J. M., Hróbjartsson, A., Lalu, M. M., Li, T., Loder, E. W., Mayo-Wilson, E., McDonald, S., … Moher, D. (2021a). The PRISMA 2020 statement: An updated guideline for reporting systematic reviews. In PLoS Medicine (Vol. 18, Number 3). https://doi.org/10.1371/JOURNAL.PMED.1003583
Page, M. J., McKenzie, J. E., Bossuyt, P. M., Boutron, I., Hoffmann, T. C., Mulrow, C. D., Shamseer, L., Tetzlaff, J. M., Akl, E. A., Brennan, S. E., Chou, R., Glanville, J., Grimshaw, J. M., Hróbjartsson, A., Lalu, M. M., Li, T., Loder, E. W., Mayo-Wilson, E., McDonald, S., … Moher, D. (2021b). The PRISMA 2020 statement: An updated guideline for reporting systematic reviews. In BMJ (Vol. 372). https://doi.org/10.1136/bmj.n71
Petty, R. E., Cacioppo, J. T., & Goldman, R. (1981). Personal involvement as a determinant of argument-based persuasion. Journal of Personality and Social Psychology, 41(5). https://doi.org/10.1037//0022-3514.41.5.847
Pournader, M., Ghaderi, H., Hassanzadegan, A., & Fahimnia, B. (2021). Artificial intelligence applications in supply chain management. In International Journal of Production Economics (Vol. 241). https://doi.org/10.1016/j.ijpe.2021.108250
Rogers, E. M. (1981). Diffusion of Innovations: An Overview. https://doi.org/10.1007/978-1-4613-8674-2_9
Schumpeter, J. A. (2010). Capitalism, socialism and democracy. In Capitalism, Socialism and Democracy. https://doi.org/10.4324/9780203857090
Schumpeter, J. A. (2017). Capitalism, Socialism and Democracy. In Modern Economic Classics-Evaluations Through Time. https://doi.org/10.4324/9781315270548-17
Schwartz, R. A. (1970). Efficient Capital Markets: A Review of Theory and Empirical Work: Discussion. The Journal of Finance, 25(2). https://doi.org/10.2307/2325488
Sezer, O. B., Gudelek, M. U., & Ozbayoglu, A. M. (2020). Financial time series forecasting with deep learning: A systematic literature review: 2005–2019. Applied Soft Computing Journal, 90. https://doi.org/10.1016/j.asoc.2020.106181
Shelley, M., & Krippendorff, K. (1984). Content Analysis: An Introduction to its Methodology. Journal of the American Statistical Association, 79(385). https://doi.org/10.2307/2288384
Snyder, H. (2019). Literature review as a research methodology: An overview and guidelines. Journal of Business Research, 104. https://doi.org/10.1016/j.jbusres.2019.07.039
Solow, R. M. (1987). We’d Better Watch Out: MANUFACTURING MATTERS The Myth of the Post-Industrial Economy. By Stephen S. Cohen and John Zysman. New York Times (1923-).
Spence, M. (1973). Job market signaling. Quarterly Journal of Economics, 87(3). https://doi.org/10.2307/1882010
Teece, D. J., Pisano, G., & Shuen, A. (1997). Dynamic capabilities and strategic management. Strategic Management Journal, 18(7). https://doi.org/10.1002/(SICI)1097-0266(199708)18:7<509::AID-SMJ882>3.0.CO;2-Z
Toorajipour, R., Sohrabpour, V., Nazarpour, A., Oghazi, P., & Fischl, M. (2021). Artificial intelligence in supply chain management: A systematic literature review. Journal of Business Research, 122. https://doi.org/10.1016/j.jbusres.2020.09.009
Trist, E. L., & Bamforth, K. W. (1951). Some social and psychological consequences of the longwall method of coal getting. Clinician in Management, 9(4).
Trist, E. L., & Bamforth, K. W. (1951). Some Social and Psychological Consequences of the Longwall Method of Coal-Getting: An Examination of the Psychological Situation and Defences of a Work Group in Relation to the Social Structure and Technological Content of the Work System. Human Relations, 4(1). https://doi.org/10.1177/001872675100400101
Utterback, J. M. (1971). The Process of Technological Innovation Within the Firm. Academy of Management Journal, 14(1). https://doi.org/10.5465/254712
van Eck, N. J., & Waltman, L. (2010). Software survey: VOSviewer, a computer program for bibliometric mapping. Scientometrics, 84(2). https://doi.org/10.1007/s11192-009-0146-3
Vargo, S. L., & Lusch, R. F. (2004). Evolving to a New Dominant Logic for Marketing. Journal of Marketing, 68(1). https://doi.org/10.1509/jmkg.68.1.1.24036
Venkatesh, V., Morris, M. G., Davis, G. B., & Davis, F. D. (2003). User acceptance of information technology: Toward a unified view. MIS Quarterly: Management Information Systems, 27(3). https://doi.org/10.2307/30036540
Verma, S., Sharma, R., Deb, S., & Maitra, D. (2021). Artificial intelligence in marketing: Systematic review and future research direction. International Journal of Information Management Data Insights, 1(1). https://doi.org/10.1016/j.jjimei.2020.100002
von Neumann, J., & Morgenstern, O. (2021). Theory of Games and Economic Behavior. In A Century in Books: Princeton University Press 1905–2005. https://doi.org/10.1086/286866
Vrontis, D., Christofi, M., Pereira, V., Tarba, S., Makrides, A., & Trichina, E. (2022). Artificial intelligence, robotics, advanced technologies and human resource management: a systematic review. International Journal of Human Resource Management, 33(6). https://doi.org/10.1080/09585192.2020.1871398
Williamson, O. (1975). Citation Classic - Markets and Hierarchies - Analysis and Antitrust Implications. Current Contents/Social & Behavioral Sciences, (10).
Zupic, I., & Čater, T. (2015). Bibliometric Methods in Management and Organization. Organizational Research Methods, 18(3). https://doi.org/10.1177/1094428114562629
Downloads
Published
Issue
Section
License
Copyright (c) 2026 Andri Octaviani (Author)

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
Journal Economic Business Innovation (JEBI) © 2024 by Inovasi Analisis Data is licensed under CC BY-SA 4.0




