The Effect of Work-Life Balance and Workload on Employee Performance with Motivation as a Mediating Variable

Reni Yuliani; Christina catur Widayati

doi:10.69725/jebi.v2i1.250

Authors

Reni Yuliani Mercu Buana University
Christina catur Widayati Mercu Buana University

DOI:

https://doi.org/10.69725/jebi.v2i1.250

Keywords:

Work-Life Balance, Workload , Work Motivation, Employee Performance, Hospital

Abstract

Purpose: This study aims to examine the influence of Work-Life Balance and workload on employee performance, with work motivation as a mediating variable, among employees at RSUD.
Method: The research was conducted with a population of RSUD Cengkareng employees, from which 92 respondents were selected using the Slovin formula. Data were collected through questionnaires and analyzed using Structural Equation Modeling (SEM) with the Partial Least Squares (PLS) approach.
Findings: The results indicate that Work-Life Balance and workload significantly and positively affect work motivation. Work motivation, in turn, significantly enhances employee performance. Moreover, Work-Life Balance has a significant direct effect on performance, whereas workload does not show a significant direct effect. Mediation testing reveals that work motivation fully mediates the relationship between workload and performance, and partially mediates the relationship between Work-Life Balance and performance.
Novelty: This study provides empirical evidence on how motivation functions as both a full and partial mediator, offering nuanced insights into the interplay between Work-Life Balance, workload, and performance within a healthcare context.
Implications: The findings suggest that management at RSUD should strengthen work-life balance policies and motivational strategies to improve employee performance, while also addressing workload issues through motivation-enhancing interventions.

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Author Biographies

Reni Yuliani, Mercu Buana University

Reni Yuliani is a researcher and lecturer at the Department of Management, Faculty of Economics and Business, Universitas Mercu Buana, Jakarta, Indonesia. Her academic interests focus on human resource management, organizational behavior, and employee performance, with particular emphasis on the role of motivation and work-life balance in shaping organizational outcomes. She has actively engaged in empirical research aimed at improving managerial practices in healthcare and service organizations.
Christina catur Widayati, Mercu Buana University

Dr. Catur Widayati is a senior lecturer and researcher at the Department of Management, Faculty of Economics and Business, Universitas Mercu Buana, Jakarta, Indonesia. Her research specialization lies in strategic management, human resource development, and organizational performance, with numerous publications in national and international journals. She has contributed extensively to academic discourse on employee engagement and organizational strategy, combining theoretical insight with applied practice.

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