Does financial inclusion strengthen the fintech-growth nexus? Evidence from small and medium enterprises

Wati  Rahayu; Fayza Najeela Pakutandang

doi:10.69725/jebi.v2i2.274

Authors

Wati Rahayu Department of Management, STIE Gema Widya Bangsa, Bandung, Indonesia, 40624
Fayza Najeela Pakutandang Department of Management, STIE Gema Widya Bangsa, Bandung, Indonesia, 40624

DOI:

https://doi.org/10.69725/jebi.v2i2.274

Keywords:

FinTech adoption, Access to finance, Financial inclusion, Firm growth, SMEs

Abstract

Purpose: This study will contribute to the understanding of how adoption of FinTech, access to finance and financial inclusion jointly affect firm growth through direct, mediating and moderating pathways.
Method: A survey-based quantitative methodology and hierarchical regression analysis were used to test the hypotheses and model relationships.
Findings: The findings indicate that FinTech adoption has strong positive impact on access to finance, which in turn affects firm growth. Greater financial inclusion multiplies the effect of FinTech use and growth, suggesting that inclusive financial systems enhance the gains from digital transformation. The mediation analysis additionally shows that financial access mediates the FinTech–growth nexus to some extent, implying that FinTech enhances firm performance in a direct way by means of technological efficiencies as well as indirectly via financial accessibility. These results highlight the strategic significance of fintech in shaping firms’ financial behavior, competitiveness and value.
Novelty: The integrated approach in this study combines Financial Intermediation Theory, Financial Inclusion Theory, and the Technology Acceptance Model providing a comprehensive view of how FinTech leads to firm growth. It contributes to empirical knowledge by identifying financial inclusion as a moderating factor between digital transformation and financial access.
Implications: The results underscore that strengthening digital financial infrastructure, encouraging inclusive policies, and improving financial literacy are critical for optimising the socioeconomic contribution of FinTech innovation to firm development and resilience.

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Author Biographies

Wati Rahayu, Department of Management, STIE Gema Widya Bangsa, Bandung, Indonesia, 40624

Wati Rahayu is a lecturer and researcher at STIE Gema Widya Bangsa, specializing in financial management, digital finance, and small business development. Her research interests focus on financial inclusion, FinTech adoption, and sustainable economic empowerment within emerging markets. She has been actively involved in studies examining how digital transformation influences access to finance and SME competitiveness. With a strong academic background in economics and management, she integrates theoretical and applied perspectives to support policy-relevant financial innovation.
Fayza Najeela Pakutandang, Department of Management, STIE Gema Widya Bangsa, Bandung, Indonesia, 40624

Fayza Najeela Pakutandang, S.M., M.M.
Fayza Najeela Pakutandang is a faculty member at STIE Gema Widya Bangsa, with expertise in strategic management, entrepreneurship, and digital innovation. Her academic and research work centers on technology adoption, financial inclusion, and sustainable business growth among SMEs. She actively contributes to research projects that link digital transformation with managerial performance and organizational competitiveness. Combining academic rigor with practical insight, she seeks to advance the understanding of how FinTech solutions foster inclusive and resilient business ecosystems.

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